Question 1

What is Wallex?

Accepted Answer

Wallex is a secure crypto wallet on wallex.online. Buy, receive, swap, and send Bitcoin, Ethereum, XRP, USDT and more with card top-up, M-Pesa rails, and wallet-to-wallet transfers.

Question 2

Can I use M-Pesa with Wallex?

Accepted Answer

Yes. Wallex supports M-Pesa-friendly top-up and P2P flows alongside card and bank deposit for funding your crypto wallet in Kenya and internationally.

Question 3

Do I need KYC to buy crypto on Wallex?

Accepted Answer

No. Card and bank top-ups and receiving transfers work without KYC. Verification is required before you send or withdraw to external addresses.

Question 4

Which cryptocurrencies does Wallex support?

Accepted Answer

Wallex supports Bitcoin (BTC), Ethereum (ETH), XRP, USDT, and additional assets with live USD prices and in-app swap.

Question 5

Is Wallex free?

Accepted Answer

Creating a Wallex wallet is free. New accounts may receive welcome bonus credits. Standard network and payment fees apply to top-ups and transfers.

Question 6

How do I contact Wallex support?

Accepted Answer

Email wallexsupport@proton.me from the app or landing page for help with deposits, KYC, and transfers.